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Program Coordinator- Copy, Print and Mail Services (Bellingham)
Whatcom Community College
237 W Kellogg Rd
compensation:
Salary is Range 41, starting at Step C, $3,917.00 per month with periodic increments to $4,866.00 per month.
employment type:
full-time
experience level:
entry level
job title:
Program Coordinator- Copy, Print and Mail Services
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Classification: WFSE Classified (Class Code 107N)
FTE: 1.0
Schedule: 40 hours/week, Monday-Thursday 9 AM-6 PM, Friday 8 AM-5 PM. Occasional evening work may be required and scheduled in advance.
FLSA Status: Overtime Eligible
Grant Funded: No
Job Summary
Coordinates and supports efficient, environmentally responsible, and cost-effective print, copy, and mail services for Whatcom Community College and community partners. Provides day-to-day program coordination, customer service, workflow management, and operational support to ensure high-quality services that meet departmental and customer needs.
Reporting Structure/Supervisory Relationship
-This position reports to the Program Manager B-Copy, Print and Mail Services.
Responsibilities
Essential Functions
-Receives, prioritizes, and fulfills requests for copy, print, and bindery services.
-Operates digital production equipment to produce high-quality, full-color and black-and-white digital prints using specialized print drivers and hard-copy originals.
-Operates a variety of bindery equipment to complete finishing and production requirements.
-Troubleshoots equipment and performs routine maintenance to support continuous and efficient operations.
-Performs repetitive clerical duties associated with machine operations and production activities.
-Prepares billing for print, copy, bindery, and related services provided.
-Receives, monitors, and maintains inventory of supplies and materials for the copy center, as assigned.
-Coordinates with clients, college staff, and other stakeholders to meet production requirements, service expectations, and deadlines.
-Provides information by telephone, email, and front counter regarding available services, procedures, policies, and production requirements to college staff and external entities.
-Maintains positive and professional internal and external client relationships through responsive customer service and effective communication.
-Participates in college and public presentations to promote program services and educate customers about print, copy, bindery, and related services.
-Assists in maintaining a clean, safe, organized, and efficient copy center environment.
-Performs other related work of a similar nature and level.
Knowledge, Skills & Abilities
-Knowledge of applicable workplace safety standards, practices, and procedures.
-Knowledge of organizational practices and methods for maintaining an efficient and well-organized work environment.
-Skill in organizing and prioritizing multiple tasks, assignments, and competing deadlines.
-Skill in effectively communicating information and instructions, both verbally and in writing.
-Skill in using available time, equipment, materials, and other resources efficiently and effectively.
-Ability to understand, interpret, and follow written and verbal instructions.
-Ability to identify workplace challenges, develop innovative and practical solutions, and communicate recommendations to supervisors.
-Ability to establish and maintain effective working relationships with coworkers, customers, and other internal and external stakeholders.
-The ability to actively contribute to a work and learning environment that treats everyone with respect and dignity, while engaging diverse perspectives, backgrounds and experiences to enhance the College's mission, vision, and promise.
Lead Work Responsibilities
-May direct the work of part-time hourly and student employees engaged in copy center operations.
Working Conditions/Environment
-This is primarily an indoor position, with occasional duties providing backup support to the mail center. Ability to stand for long periods of time and ability to safely lift up to 55 pounds are required. Internal training is required for the safe operation of cutting equipment.
Qualifications
Minimum Qualifications
-High school graduation or equivalent.
-Two years of full-time experience in customer service, copy center operations, print production, or a closely related field.
-Familiarity with Adobe Creative Suite and Microsoft Office 365 applications sufficient to process print and copy jobs for campus and off-campus clients.
OR
-Equivalent combination education and experience sufficient for the person to perform the duties.
Preferred Qualifications
-Experience working in a community college, higher education, or other educational environment.
-Experience providing customer service and coordinating print or copy projects in a deadline-driven environment.
-The ability to take action to learn and grow.
-The ability to take action to meet the needs of others.
Licensure, Certification & Other Necessary Requirements
-Employment contingent upon passing a criminal background check and sexual misconduct review.
-Possession of a valid state of Washington driver's license and insurability.
-Occasional travel to meetings, conferences and training sessions may be required.
Salary:
-This is a full-time, classified, WFSE (Washington Federation of State Employees) represented position. Salary is Range 41, starting at Step C, $3,917.00 per month with periodic increments to $4,866.00 per month.
Benefits Package:
-The position comes with a full benefit package, including health, dental, life, long-term disability insurance and a retirement plan.
-Accrues 8 hours per month of sick leave and 11.33 hours per month vacation leave with periodic vacation accrual increases based on longevity.
-11 paid holidays annually.
-1 personal holiday annually after 4 months of continuous employment.
-3 personal leave days annually after 4 months of continuous employment.
*Additionally, as a Washington State, public higher education institution, WCC offers the following:
-Whatcom Community College is a qualified employer for the Public Service Loan Forgiveness program (PSLF). If you work for the College full time, have had Direct Loans and are on an eligible repayment plan, you are eligible to apply.
-Full-time employees are eligible to apply and participate in the Whatcom Community College Employee Tuition Program, which provides a tuition waiver for available and eligible WCC courses.
-Full-time employees may qualify for Washington State Paid Family Medical Leave (PFML) benefit.
Start Date:
-As soon as can be arranged with the successful candidate.
Application Due Date:
-Applications are due by Friday, September 11th, 2026, at 5:00 pm.
How To Apply
A completed application consists of an online application and:
-Cover letter detailing relevant experience and how the applicant is prepared to meet the duties of the position.
-Current resume.
-Values statement that responds to the following prompt:
Short Reflection (1 page max): One of the core values of this institution is building an inclusive and supportive campus. This core value is reflected in our strategic plan, goals and in the work that we do every day. Please describe your experience in building an inclusive environment that supports a sense of belonging.
To apply please visit us at:
https://www.whatcom.edu/job-info
Mission, Vision & Promise
Mission: Whatcom Community College contributes to the vitality of its communities by providing quality education in academic transfer, professional-technical, and lifelong learning, preparing students for active citizenship in a global society.
Vision: Whatcom is a supportive community, empowering lives through education.
Promise: We transform lives through education. We accomplish this by supporting student growth, respecting student investment, embracing diversity, promoting excellence and creating opportunities.
- Principals only. Recruiters, please don't contact this job poster.