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Administrative Team Member – Siskiyou Massage – Ashland (Ashland)
Siskiyou Massage
compensation:
$19–$22/hr + PTO + monthly complimentary massage
employment type:
part-time
job title:
Administrative Team Member
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We are a locally owned clinical massage therapy practice that has been serving the Ashland community since 2009. We have a team of talented massage therapists supported by a small administrative staff who keep a surprisingly busy practice running smoothly.
And we're growing! We're opening our second Ashland location, which means we're looking for another capable, warm, and dependable person to grow with us.
THE JOB
Our administrative team is the first point of contact for many of our clients. You'll answer phones, schedule appointments, greet clients, work with insurance information, communicate with therapists, and help keep the many moving pieces of the clinic organized.
Some moments are quiet. Others involve a ringing phone, a client standing at the desk, a therapist asking a question, and three things that need your attention at once. Being able to stay calm, friendly, and accurate when that happens is important.
This is not a job where we expect you to arrive knowing everything. Our systems and the insurance side of our practice take time to learn, and we provide substantial training. What is much harder to teach is good judgment, genuine kindness, curiosity, attention to detail, and the ability to communicate well with all kinds of people.
YOU MIGHT BE A PARTICULARLY GOOD FIT IF YOU:
• Genuinely enjoy helping people and making them feel welcome.
• Communicate clearly and professionally, both in person and in writing.
• Are comfortable learning new computer systems and figuring things out.
• Notice details and follow through on things you say you'll do.
• Can shift between tasks without becoming flustered.
• Are comfortable asking questions when you don't know something.
• Like being part of a small team where people depend on one another.
• Bring warmth, maturity, and a sense of humor to your work.
Previous administrative, medical office, customer service, hospitality, or insurance experience can certainly be helpful, but we're more interested in finding the right person than checking off a particular list of past job titles.
SCHEDULE & COMPENSATION
This is a part-time position of approximately 25 hours per week. The regular schedule we are hiring for is:
• Saturday: approximately 8:00am–4:30pm
• Sunday: approximately 8:00am–4:30pm
• Monday: approximately 12:00pm–8:00pm
Because Saturday and Sunday coverage is an important part of this position, please apply only if you are comfortable making weekends part of your regular work schedule.
Starting pay is $19/hour during training, increasing to $20/hour after initial onboarding, with a path to $22/hour once you are trained and able to work independently.
In addition to hourly pay, our administrative staff earn paid time off (PTO) and receive one complimentary massage each month. We want our administrative team to experience the work we do firsthand so they can better understand our therapists and help connect clients with the right person.
We expect initial training to take approximately three weeks, although learning the finer points of the job continues well beyond that.
ABOUT SISKIYOU MASSAGE
Siskiyou Massage is a treatment-oriented massage therapy practice with two locations in Ashland. We work with people seeking help with pain and injuries, athletes and active people who want to keep doing what they love, and people who simply need an excellent massage.
We also work extensively with health insurance and auto accident claims, so our administrative work goes considerably beyond simply booking appointments.
Our administrative team works closely together, and we place a high value on integrity, honesty, safety, and kindness — in how we treat our clients and in how we treat one another.
You can learn more about us at SiskiyouMassage.com.
HOW TO APPLY
Rather than simply sending us a resume, we'd like to hear directly from you.
Please email the following:
Your resume.
A brief cover letter telling us:
• A little about yourself and why this position caught your attention.
• Why you think you might be a good fit for Siskiyou Massage.
• What kind of work environment tends to bring out your best.
Your cover letter doesn't need to be formal. We'd much rather hear your own voice than receive a perfectly polished generic letter. We're interested in getting to know the person behind the resume.
We look forward to hearing from you.
- Principals only. Recruiters, please don't contact this job poster.