This is the primary customer-facing team member who greets guests, takes food and drink orders, processes payments, and ensures an efficient, friendly dining or takeaway experience.
Core Responsibilities
• Customer Service: Greet guests warmly, answer menu questions, handle special dietary requests, and resolve minor complaints.
• Order Processing: Take orders accurately at the register or via point-of-sale (POS) systems and communicate them directly to the kitchen staff.
• Payments: Handle cash, credit card transactions, and digital payments while balancing the cash drawer.
• Packaging & Serving: Assemble, check, and bag takeaway or delivery orders, or serve food trays directly to counter-ordering diners.
• Cleanliness & Restocking: Keep the front counter, lobby, condiment stations, and dining tables clean, and restock napkins, utensils, cups, and display items.
Principals only. Recruiters, please don't contact this job poster.