Bus Driver Trainee Garland ISD | Garland, TX • Participate in school bus driver training and safety instruction. • Develop knowledge of student transportation procedures, safety practices, and district requirements. • Practice safe vehicle operation and professional communication in preparation for transporting students. Office Manager Hernandez Heating and A/C | Garland, TX • Managed day-to-day office operations and administrative activities. • Coordinated customer communications, scheduling, and service-related office needs. • Maintained records, invoices, correspondence, and other business documentation. • Assisted with vendor coordination, purchasing, and office supply management. • Supported field staff by keeping schedules, customer information, and administrative tasks organized. Coordinator J Tucker Construction | Caddo Mills, TX • Coordinated daily project activities and schedules to help keep work on time and within scope. • Communicated with customers, vendors, and team members to support project needs. • Maintained project records, documentation, and correspondence. • Assisted with scheduling, materials, and administrative coordination for construction projects. • Tracked tasks and followed up on outstanding items to support timely completion. Office Manager Chaney Paper | Royse City, TX • Remained calm and professional in stressful circumstances and effectively diffused tense situations. • Produced thorough, accurate and timely reports of project activities. • Answered phone calls, responded to emails, routed mail and coordinated courier services. • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries. • Negotiated contracts with vendors, securing favorable terms and cost savings. • Managed office inventory and placed new supply orders. • Administered payroll and maintained proper documentation of employee personnel. • Responded to customer inquiries via phone or email in a professional manner. • Maintained filing system for records, correspondence and other documents. Patient Scheduling Coordinator Modoma | Frisco, TX • Verified insurance information for all new patients prior to scheduling visits. • Prevented double bookings and set aside appropriate time in between appointments. August 2026 to Present April 2026 to July 2026 November 2025 to March 2026 May 2023 to July 2025 December 2022 to March 2023 • Managed front office operations including greeting guests upon arrival and responding to general inquiries from callers. • Tracked and reported on appointment no-shows and cancellations, analyzing trends for management. • Instructed patients regarding how to prepare for appointments. • Informed patients regarding needed medical tests and procedures. Admin New Boston Concrete | Caddo Mills, TX • Identified needs of customers promptly and efficiently. • Responded promptly to customer complaints in a professional manner. • Followed up with customer accounts to resolve unpaid or past due accounts. • Managed day-to-day office operations, ensuring efficient workflow and adherence to policies. • Managed office supplies inventory and placed orders when necessary. • Performed basic bookkeeping tasks such as reconciling accounts receivable and payable. • Checked office stock to determine supply levels and maintain inventory. • Handled correspondence, including drafting emails, memos, and reports for senior management. Secretary South-Win, Inc | Nevada, TX June 2021 to September 2022 • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary. • Operated office equipment such as photocopiers, scanners, and fax machines. • Managed multiple calendars and contacts using computer software. January 2004 to July 2009 • Composed and distributed reports, routine correspondence and meeting notes with job-related software. • Processed invoices for payment; tracked payments received from vendors and clients. • Coordinated communications, taking calls, responding to emails and interfacing with clients. • Sent and distributed mail and parcels. • Handled incoming calls and directed callers to appropriate department or employee. • Assisted with accounts receivable and accounts payable functions. • Reviewed billing statements and invoices for accuracy before submitting them for payment processing. EDUCATION •
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