376: buddha - page loading issues
Updated Fri, Mar 7 - 08:40 PST

We're aware that some pages (including city/site pages, search pages, and forums) aren't loading properly. Please have a cup of tea and give the elves a bit to tinker with the cogs and wheels.

375: ask no quarter - site maintenance tonight 10pm PST
Updated Thu, Jan 23 - 23:03 PST

Due to site maintenance, we will be unable to accept paid posts from 10pm to 11pm PST. Thanks for your patience.

374: search party - hit or miss
Updated Tue, Jan 14 - 18:13 PST

intermittent issues with searches. should work now.

373: monday monday - it's five o' clock somewhere
Updated Mon, Jan 13 - 18:22 PST

site issues since ~ 5pm pacific. working on it. should be good.

372: wildebeest - maintenance - no new posts (temporarily)
Updated Tue, Jan 7 - 23:40 PST

Due to a maintenance event, we will not be accepting new posts from 10pm PST on Tuesday, Jan 7th until the maintenance is complete.

371: gremlins - paid posting outage Dec 25
Updated Wed, Dec 25 - 09:05 PST

someone fed the gremlins after midnight causing an outage with paid postings from approximately 6AM-9AM PST. all gremlins have been corralled and caged. merry christmas.

370: sentries - temprary suspension on paid postings
Updated Wed, Dec 11 - 21:46 PST

there will be a temporary suspension of paid posting between 9:00 PM and 10:00 PM PST this evening to allow for system maintenance.

369: freedom - temporary suspension on paid postings
Updated Thu, Nov 21 - 12:29 PST

should be back to normal now

368: search weird - search navigation links are leading to random places
Updated Tue, Nov 5 - 16:34 PST

working on a fix now...

366: halloween party - system maintenance Thursday October 31 10:00 pm PDT
Updated Tue, Nov 5 - 15:39 PST

We will be taking a break from tricks to provide you a treat. There will be a brief maintenance at 10pm that will affect paid posting only. All other functions should be in full party mode.

367: boo! - interstitial pages showing 404's
Updated Thu, Oct 31 - 16:43 PDT

known issue. the ghouls and goblins are working on it!

363: centurion - system maintenance Wednesday September 18th 10:00 PM PDT
Updated Thu, Oct 31 - 10:50 PDT

There will be a period of systems maintenance tonight between 10 PM and Midnight PDT. During this window, you may find yourself unable to post new or modify existing postings.

365: ma bell - phone auth blip
Updated Thu, Sep 19 - 07:32 PDT

phone authentications should now be all caught up.

Original: temporary issues with phone verification should be resolved shortly — if you tried to authenticate last night or this morning and got a "cannot be verified" error, please wait a few hours and try again. if you're authenticating now for the first time, please allow some time for the elves to work through the backlog.

364: stone etching - Emergency read only time
Updated Tue, Sep 17 - 07:22 PDT

We have a DB that decided to take an unscheduled vacation. All site functions will be read only while it is sorted out and fixed up.

362: beam me up - system maintenance Tuesday August 20th 10:00PM PDT
Updated Tue, Aug 20 - 23:21 PDT

There will be a period of systems maintenance tonight between 10 PM and 11 PM PDT. During this maintenance window, you may find yourself unable to post paid content.

360: enflame - posting issues (hopefully resolved now)
Updated Tue, Aug 20 - 14:55 PDT

update: back to normal, it appears .... thanks for your patience, please resume normal activity with gusto and panache

original report: gathering reports of trouble (posting, viewing, etc), tech staff aware and fiddling with the controls

361: peekaboo - search intermittently unreliable
Updated Tue, Aug 20 - 14:54 PDT

we've lost a search database or 3. fix is happening but some results may be missing until we get it sorted out.

359: potholes - system maintenance Thursday June 13th 10:00 PM PDT
Updated Fri, Jun 14 - 17:03 PDT

There was a period of systems maintenance last night between 10 PM and 11 PM PDT. During this maintenance window, users may have been unable to post.

358: zot! - system maintenance Thursday May 2nd 10:00 PM PDT
Updated Thu, May 2 - 23:48 PDT

There will be a period of systems maintenance tonight between 10 PM and 11 PM PDT. During this maintenance window, you may find yourself unable to post paid content.

357: earthy - system maintenance Tuesday 4/23 10:00 PM PDT
Updated Thu, Apr 25 - 13:42 PDT

There will be a period of systems maintenance tonight between 10 PM and 11 PM PDT. During this maintenance window, you may find yourself unable to post.

356: who's on first - yahoo mail failures
Updated Wed, Apr 3 - 16:10 PDT

There have been reports of mail failures by users of yahoo mail. This issue is being investigated and should be resolved shortly.

355: giza plateaued - unanticipated search outage
Updated Thu, Mar 7 - 13:12 PST

starting around 10:30 pacific time today, there was an outage in our search subsystem. elves are scurrying to repair the problem. normalcy expected to return within the hour.

354: no dinero - temporary paid posting outage
Updated Thu, Mar 7 - 10:48 PST

things have returned to normal, thanks for your patience! (what is normal?)

353: wassail - Holiday DNS issue
Updated Thu, Jan 3 - 10:35 PST

reports of inability to access craigslist, possible DNS issue, investigating * update: resolved Sunday afternoon *

352: underdog - system maintenance tonight 10 PM PDT
Updated Fri, Oct 19 - 14:02 PDT

There is going to be a brief system outage tonight starting at 10 PM PDT. During this period, you may find yourself unable to post.

351: confused pigeons - mail delays for AOL, hotmail, and yahoo users
Updated Wed, Oct 10 - 16:22 PDT

Our teleportation confused the pigeons delivering the mail. We have made some adjustments and mail should be flowing, just delayed.

350: teleportation - system maintenance tonight 10 PM PDT
Updated Wed, Oct 10 - 00:23 PDT

There will be a period of systems maintenance tonight between 10 PM and 11 PM PDT. During this maintenance window, you may find yourself unable to post.

Sorry for the extra time. Wanted to make make sure all the parts arrived in the proper order after beaming.

349: chaaaaaaaange - system maintenance tonight 10:30 PM PDT
Updated Fri, Sep 28 - 09:39 PDT

There will be a brief period of systems maintenance tonight between 10:30 and 11:00 PM PDT. During this maintenance window, you may find yourself unable to post paid content.

348: ahyup - system maintenance tonight 10 PM PDT
Updated Thu, Sep 27 - 17:21 PDT

There will be a brief period of systems maintenance tonight between 10 PM and 11 PM PDT. During this maintenance window, you may find yourself unable to post.

347: molasses - things were slow there for a bit
Updated Wed, Jul 18 - 15:27 PDT

We had a failure with one of our internal load-balancers which caused slowdowns site-wide.

346: flatline - posting glitch
Updated Thu, Jul 12 - 19:00 PDT

Due to an unforseen technical problem, the ability to create or edit postings is currently unavailable. We expect to have the problem corrected shortly. Sorry for the inconvenience.

345: shinynewtoy - system maintenance to replace a database server
Updated Thu, Jun 7 - 23:01 PDT

We'll be upgrading one of our database machines tonight between 10P and 11P PT. During that window of time, we will not be able to accept new ads or forum postings.

344: DressRehearsal - system maintenance to test our system maintenance tools
Updated Tue, May 29 - 23:10 PDT

From the department of redundancy department. Expect intermittent outages between 10 PM and 11 PM PT.

343: slippery - posting outage
Updated Wed, May 9 - 11:31 PDT

There has been an unplanned, brief posting outage this afternoon. There are some scattered side effects, but these are clearing up.

342: YellowFlag - system maintenance late Friday Apr 13
Updated Thu, Apr 19 - 12:20 PDT

There will be a brief period around 10 PM PDT when it may not be possible to post to paid categories. Posting should be restored in this category no later than Midnight.

341: meow - search feature maintenance tonight
Updated Fri, Apr 13 - 07:57 PDT

We are performing periodic maintenance on our search services tonight, and during this window searches may not return useful data. Everything should be back to normal once we're finished.

340: WalkieTalkie - forums maintenance
Updated Thu, Apr 12 - 20:02 PDT

There may be some brief forums outages throughout the day today due to system maintenance.

339: popcorn - system maintenance late Tuesday Mar 27
Updated Thu, Apr 5 - 11:05 PDT

There will be a brief outage window between 10 PM and Midnight on Mar. 27th in order to perform some system upgrades. You will not be able to post during this outage window.

338: DoubleVision - Default Account View Bug
Updated Mon, Feb 20 - 12:23 PST

We're currently looking into a bug that displays some posts in the default account view twice. Thanks for your patience while we sort things out. To work around the bug, click 'active' next to 'your postings.'

337: visuals - images are not appearing in newly posted ads
Updated Wed, Feb 1 - 11:35 PST

We're having some trouble displaying images with newly submitted posts. This is an issue on our end, and we're working on a fix right now.

336: onholdornot - some user accounts showing 'on hold' when they should not
Updated Fri, Jan 6 - 16:16 PST

Apologies for the hassle, but some user accounts appear to be on hold when they are not. This is an issue on our end. If you're one of the affected users, please check back in after 4PM Pacific time today -- we expect to have everything resolved by then.

280: crosstalk - Status of CAPTCHA issues
Updated Fri, Jan 6 - 16:16 PST

Most of the issues we are continuing to hear about are from Blackberry users and some users of older (6.0 and below) versions of Internet Explorer.

In our testing, Blackberry OS 4.6 and later seem to work well with the CAPTCHA. Previous versions of the operating system don't work with the Blackberry Browser, but there have been reports of success using Opera Mini. We're still talking with reCAPTCHA about trying to make the entire system more mobile-friendly.

People still experiencing trouble should visit our help desk forum and supply the helpers there with as much specific information as possible about your computer, web browser, and ISP.

335: fallover - login and posting problems
Updated Mon, Dec 19 - 11:43 PST

Users are having problems logging in to their accounts, creating new accounts, and in some instances making new posts. We're fixing it now. Hang tight!

328: imagepain - image uploads are having problems
Updated Mon, Dec 19 - 11:26 PST

Image uploads are sometimes failing. You can edit your post to re-upload your images.

334: ohcanada - accessing cl sites in Canada
Updated Thu, Dec 1 - 13:42 PST

If you're still having trouble reaching any of our Canadian sites, please click here and select your local area.

333: sleightofhand - system maintenance tonight
Updated Thu, Oct 27 - 00:20 PDT

We're updating our software tonight which handles user accounts between 10P and midnight PT. There may be periods during which you cannot log in, log out, or change which profile you are using. Sorry for the inconvenience.

331: goodnite - system maintenance tonight
Updated Tue, Oct 18 - 23:12 PDT

We will be experiencing a brief system outage between roughly 10:15 - 11:00 PM PDT this evening. During this period, you will not be able to post. Sorry for the bother.

332: goodnite - system maintenance tonight
Updated Tue, Oct 18 - 23:12 PDT

We will be experiencing a brief system outage between roughly 10:15 - 11:00 PM PDT this evening. During this period, you will not be able to post. Sorry for the bother.

330: mr. darcy - Sigh...
Updated Wed, Sep 28 - 16:21 PDT

We're getting reports of users getting Sighing, technical errors. The elves are on it!

Thanks for your patience.

329: movingday - System Maintenance Tonight
Updated Thu, Sep 22 - 02:44 PDT

There will be a brief systems maintenance window beginning around 9 PM PDT on Wednesday 21 September. During this period you will not be able to post or modify ads, but you will be able to read most content. [NOTE: was not brief]

327: hungry_mice - Time to feed the rodents
Updated Wed, Jul 20 - 13:49 PDT

We'll be in ready only mode for a bit tonight while we sort out a few things (and feed the mice) between 8:00 and 10:00 PDT. During this period you will not be able to post or modify ads, but you will be able to read most content. Sorry for the hassles.

326: charliebitme - It really hurts. (read-only)
Updated Thu, Jul 14 - 09:46 PDT

Hello, all! Elf Team Six has come and gone. Posting is enabled again.

325: fallingwater - Systems Maintenance - 10 PM PDT June 8th
Updated Thu, Jul 14 - 09:37 PDT

There will be a brief systems maintenance window beginning around 10 PM PDT on Wednesday June 8th. During this period you will not be able to post or modify ads, but you will be able to read most content.

324: playitagainsam - Payment issues...
Updated Tue, May 10 - 14:41 PDT

From approximately 11:50 am-12:16 pm PDT today, users attempting to pay with a credit card may have had trouble completing the posting process. Affected users did not have their cards charged. The craigslist elves have fixed the glitch, so please give it another try. Sorry for any confusion.

323: ToBeOrNotToBe - Language issues and other annoyances
Updated Tue, May 10 - 13:42 PDT

We're still working on resolving issues from last night's (4/21) site maintenance. Some users may see languages other than English and/or error messages when attempting to post/edit. As always, our apologies for the hassle and our thanks for your patience. In the meantime, we hope you at least enjoy the sonnets...

Having trouble with the site? Please tell us here:

http://www.craigslist.org/forums?forumID=9

322: pleasemindthegap - Extended Site Maintenance Tonight
Updated Fri, Apr 22 - 07:53 PDT

The elves are going to be putting on the hard hats late tonight PST. Maintenance time may number in the hours, but you should be at least able to view listings (if not post them).

Also expect some delays in delivery of emails to anon addresses.

321: mmmkay - Posting outage...
Updated Tue, Mar 29 - 16:04 PDT

From roughly 3-4pm PDT, posting and other actions (like account access and forums submission) were not available. However, all is once again right with the craigslist world, and we encourage you try again now. As always, our apologies for the hassle.

320: Arggggh - Password reset emails being blocked
Updated Mon, Mar 21 - 08:17 PDT

RESOLUTION: Cisco pushed out a rule set update to their Ironport anti-spam appliance that has fixed this problem

-----------------------------

Over the last week or so we've seen a spate of reports indicating that users have attempted to reset their password, but not received the promised password reset email. We've confirmed that the emails have been properly generated and were accepted by the user's mail server for delivery; everything is working properly on the craigslist side of things.

If you're not getting your password reset email, after checking your spam or junk mail folders, please contact your email administrator, tech support person, or other nerd of choice and have them verify what is happening. Pointing them at this message may be helpful.

TECH NOTE FOR POSTMASTERS:
We're hearing reports that Cisco's Ironport anti-spam appliance is marking the password reset emails as spam and deleting them. We're aware of at least one ISP that has opened a ticket with Cisco about this, but haven't heard of any resolution yet. Feel free to contact postmaster@craigslist.org with questions or further information.

319: networking - We're moving things around
Updated Tue, Jan 18 - 23:56 PST

craigslist will have about two hours of read-only time starting 10pm PST. During this time you will not be able to post, but most readable content should be available. We should be all back together by midnight!

318: shoutage - scheduled maintenance tonight at 10pm PST
Updated Tue, Jan 11 - 11:46 PST

During this period you will be unable to post new ads. Most content will be available for viewing.

315: Slowdown - AOL email delays
Updated Mon, Jan 10 - 17:39 PST

AOL is sporadically blocking email from our outbound mailservers. This is resulting in delayed delivery of email to AOL email address. Sometimes delayed by a day or more. We're trying to work with AOL to get this resolved, but unfortunately we can't fix it from our side. So if you're an AOL customer and not getting timely email responses to your ads or posting emails, this is probably the cause. Feel free to complain to AOL about it. :^)

317: cupgrade - System maintenance tonight 10pm PST
Updated Tue, Dec 21 - 01:39 PST

We will be doing some maintenance tonight starting at 10pm PST. During this time you will be unable to post. Certain other parts of the site will also be unavailable. Users are advised to watch the lunar eclipse instead.

316: livingston - Problems with Safari and Posting
Updated Fri, Dec 10 - 15:07 PST

Users who are using Safari to post their ads may be having problems in the posting process with random white screens popping up. We're working on a fix, but in the meantime, you may want to use Firefox or another browser to post your ads.

Thanks for your patience while we resolved this!

314: whiteout - blank screen appears when reposting
Updated Wed, Nov 24 - 18:20 PST

Users have reported getting a blank screen in the posting process when they're trying to repost their ads. This issue has been resolved. Thanks all for your patience.

313: 44-O'Shaughnessy - system maintenance tonight
Updated Wed, Nov 24 - 14:10 PST

There will be a brief posting outage starting at 10:00 PST tonight. Our elves are quick and steadfast, so you'll be posting again before you know it.

311: elffodder - Posting Errors
Updated Wed, Nov 24 - 14:10 PST

Users have reported server errors in the middle of trying to post ads. We're sorry for the inconvenience! The elves are working on a fix.

If you're still having troubles posting, please log out, log back in, and try the posting process over again.

312: n-judah - system maintenance tonight
Updated Fri, Nov 19 - 10:37 PST

There will be a brief posting outage starting at 10:00 PST tonight. Shouldn't be long.

309: ulimit - intermittent logout issues and issues with posting
Updated Tue, Nov 9 - 08:52 PST

some users may experience unexpectedly short login duration and/or issues during the posting process. the issue should be resolved very soon. sorry for any inconvenience

308: playitagain - Reposting ad issues
Updated Tue, Nov 9 - 08:51 PST

The option to repost previous ads in accounts has been broken since 12pm (PDT) earlier today. However, a fix will be pushed out shortly. Our apologies.

310: hotnight - system maintenance tonight
Updated Tue, Nov 9 - 08:51 PST

There will be a brief posting outage starting at 10 PM PDT tonight. Our elves work quickly however, so you should be able to post again shortly.

301: handsanitizer - viruses, you say?
Updated Fri, Sep 3 - 19:49 PDT

Getting scattered reports of "viruses" popping up when folks try to post, view, or reply to ads in the personals/rants & raves section. Users running AVG Active Surf-Shield (an anti-virus software) may see erroneous messages of an "active threat" and "virus found HTML/framer "on certain craigslist pages.

AVG released an update earlier today that should fix this issue, however, some users may need to manually update their software. More info can be found at the AVG site.

Users who aren't running AVG software or who continue to see virus warnings pop up, can report problems at our help desk forum

Please provide the exact message that appears, on what craigslist webpage it pops up, the web browser you're running (firefox, IE, etc.), and the anti-virus software (if any) installed on your computer.

288: Do it again - Requiring re-authentication of some phone verified accounts
Updated Fri, Sep 3 - 19:49 PDT

Sorry for the hassles, but as part of our ongoing anti-spam efforts, we are requiring that some accounts that were previously authenticated via phone verification re-authenticate. You can use the existing phone number associated with your account, or a new one. Thank you for your patience as we try to make the system better for everyone.

299: caltrainredux - delays in updating lists, edits, etc.
Updated Fri, Sep 3 - 19:47 PDT

users may see brief delays including:

* how long it takes to see the updates on edited pages
* updates to listings in various categories

thanks for continued patience

300: Email delays - Sorry, email delivery delays this morning
Updated Fri, Sep 3 - 19:46 PDT

AOL mailservers are malfunctioning. We've alerted them and hope they are addressing the issues. These problems have caused a general delay in email delivery today. Our protective measures should resolve the general delays, but delivery of mail from AOL users will continue to be delayed (possibly multi-hour delays) until AOL fixes the problem on their side.

306: poof - Images not appearing on the site
Updated Mon, Aug 30 - 13:26 PDT

Sorry, folks, but images within ads were not displaying properly from about 12-1:10pm (PDT). However, our tech elves have worked their magic, and images should begin appearing within 15 minutes. Again, our apologies for any confusion.