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Did you receive an email error message?

If you received an error message while using the craigslist 2-way email relay:

  • First read the error message you received in your email, it may tell you what went wrong.
  • Make sure the email address is correct. Copy and paste the email address directly from the post.
  • If the error message includes the term DNS, see our help pages on generic DNS and rDNS failure.
  • Make sure the post you are responding to is still active by refreshing the page.

  • If the recipient has opted out of the conversation, you will no longer be able to email that address.

  • Try sending your message again with less content, fewer or no attachments, and reduced file sizes.

  • Ask your mail provider for assistance and/or review your mail provider's help documentation.

Other mail topics

Where is my self-publishing email?

craigslist 2-way email relay


More help topics: https://www.craigslist.org/about/help/

CL User help forum: https://forums.craigslist.org/?forumID=9

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