help > system status
Getting scattered reports of "viruses" popping up when folks try to post, view, or reply to ads in the personals/rants & raves section. Users running AVG Active Surf-Shield (an anti-virus software) may see erroneous messages of an "active threat" and "virus found HTML/framer "on certain craigslist pages.
AVG released an update earlier today that should fix this issue, however, some users may need to manually update their software. More info can be found at the AVG site.
Users who aren't running AVG software or who continue to see virus warnings pop up, can report problems at our help desk forum
Please provide the exact message that appears, on what craigslist webpage it pops up, the web browser you're running (firefox, IE, etc.), and the anti-virus software (if any) installed on your computer.
AOL mailservers are malfunctioning. We've alerted them and hope they are addressing the issues. These problems have caused a general delay in email delivery today. Our protective measures should resolve the general delays, but delivery of mail from AOL users will continue to be delayed (possibly multi-hour delays) until AOL fixes the problem on their side.
users may see brief delays including:
* how long it takes to see the updates on edited pages
* updates to listings in various categories
thanks for continued patience
Updated Fri, Oct 23 - 18:06 PDT
Most of the issues we are continuing to hear about are from Blackberry users and some users of older (6.0 and below) versions of Internet Explorer.
In our testing, Blackberry OS 4.6 and later seem to work well with the CAPTCHA. Previous versions of the operating system don't work with the Blackberry Browser, but there have been reports of success using Opera Mini. We're still talking with reCAPTCHA about trying to make the entire system more mobile-friendly.
People still experiencing trouble should visit our help desk forum and supply the helpers there with as much specific information as possible about your computer, web browser, and ISP.
We think we've squished all the bugs in this section. If you're still seeing any of them, let us know at the help desk.
We're currently having some trouble dialing out phone phone authentication. Sorry for the inconvenience.
We'll be taking parts of the site down for network maintenance at 11pm PDT. We expect to be back at 1am PDT March 24th. Posting will be disabled during this period, and not all posts will be visible.
for a short while this afternoon, image uploads were not working properly
users may need check their posts and re-upload (is that a word?) images if the originals do not appear in the published post
search glitches and problems with reply thingy in personals should be fixed, thanks for your patience
There are some issues with missing thumbnail images related to an image-rig maintenance last night.
We're examining the issue and hope to have it cleared up soon.
Updated Wed, Jan 6 - 15:03 PST