We are seeking a dependable, organized, and detail-oriented **Clerical Office Assistant** to support our office manager with a variety of administrative, bookkeeping, customer service, and order fulfillment responsibilities. This is a full-time position for someone who enjoys working in a fast-paced office environment and can manage multiple priorities while maintaining a high level of accuracy.
## Responsibilities
* Answer and manage inbound and outbound phone calls.
* Assist customers with inquiries, course enrollments, and order processing.
* Follow up with customer inquiries and warm leads.
* Perform general administrative and clerical duties.
* Enter customer orders and maintain accurate records in QuickBooks Desktop.
* Process accounts receivable, accounts payable, bookkeeping, and credit card transactions.
* Create and process purchase orders.
* Perform data entry and maintain organized electronic and paper filing systems.
* Pull, verify, pack, and prepare customer orders for shipment.
* Coordinate shipping and receiving, including UPS shipments, and verify order accuracy before dispatch.
* Provide administrative support to the Office Manager and assist with a variety of day-to-day office tasks as needed.
* Deliver professional, friendly customer service while working independently and taking ownership of assigned responsibilities.
## Qualifications
* Experience with **QuickBooks Desktop** is required.
* Proficiency with **Microsoft Excel**, **Adobe Acrobat**, and **Microsoft Outlook**.
* Strong organizational skills and attention to detail.
* Excellent verbal and written communication skills.
* Ability to multitask, prioritize, and work independently with minimal supervision.
* Dependable, responsible, and self-motivated.
* Previous customer service and office support experience preferred.
## Schedule
* Full-Time (37.5 hours per week)
* Monday through Friday
* 9:00 AM – 5:00 PM
* No weekends or holidays
## To Apply
Please submit your resume along with your availability, detailed work experience, and salary requirements
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